E-Learning for the Dental Team

DentalJuce E-Learning

Health Education England West Midlands Postgraduate Dental Education have a limited number of DentalJuce e-learning licences available at no cost for GDC registered members of the Dental Team.

The licences are available to GDC registrants (first come basis) delivering NHS dental care in the West Midlands.

The programme is comprised of 22 modules including: Medical Emergencies, Disinfection and Decontamination, Radiography and Radiation Protection

 

Further information is available http://www.dentaljuce.com/

 

To apply for a licence, please register your expression of interest via click here

If you require further information please contact PGDental.WM@hee.nhs.uk.  Your details will be passed on to the Dentaljuce Team, who will allocate a licence to you.

Once allocated a Dentaljuce licence, you have 12 months to complete the training.

 

 Communication in Dentistry: Stories from the Practice

Health Education England West Midlands Postgraduate Dental Education have a limited number of e-learning licences available at no cost for GDC registered members of the Dental Team.

The programme looks at the communication styles and techniques employed at the Briar Patch Dental Practice over a typical year. You may well see scenes that are familiar to you. It includes authentic examples of how skilful and flexible communication in the workplace, as well as being integral to good patient care, can also go a long way towards reducing or even preventing complaints, legal claims and ultimately, loss of income. It also illustrates how getting along with your colleagues and patients reduces stress and creates the good working environment that makes going to work an altogether more positive and rewarding experience. The programme has been designed for the whole dental team and you may like to watch it together to stimulate discussion.

About the programme

  • need for skilful and flexible communication strategies in the workplace
  • dynamics of good communication - verbal / non-verbal skills, listening skills, and power plays
  • benefits of good communication
  • price of bad communication
  • the relationship between communication and risk management
  • barriers to effective communication
  • managing patient expectations

To apply for a licence, please email the following information to PGDental.WM@hee.nhs.uk:

  • Your Full Name
  • Your GDC number
  • Your Profession
  • Your Practice Address
  • A confirmation that your practice provides NHS treatment
  • Your contact telephone number 
  • Your email address (must be unique to you) 

On the Record

Health Education England West Midlands Postgraduate Dental Education have a limited number of e-learning licences available at no cost for GDC registered members of the Dental Team.

On the Record explores and demonstrates where, why and how patient records fit into good dental practice, using an engaging mix of theory, concepts and practical examples. It may well provide you with some new insights into the role of record keeping, and go some way towards improving your practice.

On the Record is a 60 minute programme which takes a detailed look at record keeping in dentistry and demonstrates how comprehensive and accurate record keeping can fit into good dental practice. Topics include the following:

Topic 1: Why Keep Records?

Topic 2: Principles of Record Keeping

Topic 3: Personalised Records

Topic 4: Records and the Dental

Topic 5: The Changing Face of Records

To apply for a licence, please email the following information to PGDental.WM@hee.nhs.uk:

  • Your Full Name
  • Your GDC number
  • Your Profession
  • Your Practice Address
  • A confirmation that your practice provides NHS treatment
  • Your contact telephone number 
  • Your email address (must be unique to you) 

E-learning for Healthcare

E-Learning for Healthcare is an innovative platform encompassing a host of e-learning modules including mandatory training such as Child Protection and Complaint Handling.

To access modules of your choice, please visit and register on the website http://portal.e-lfh.org.uk/Register

Dementia Training for the Dental Team

 

Barbara's story - Awareness training for the Dental Team on Dental patients with dementia

A thought-provoking new film aimed at dental professionals to raise awareness of the issues faced by patients with dementia when attending a dental appointment has been launched by Health Education England (HEE). To view the film, please click here.

Sir Keith Pearson, HEE Chair said, “The film gives us a real insight into just how confusing attending a dentist appointment can be for someone with dementia. Figures show that 800,000 people in the UK have dementia and many of these people will have experienced visiting their local dental practice. It will provide dental teams with valuable information on how difficult things can be for people with dementia and provide some ideas on how to make arrangements to make the process smoother and easier for their patients.”

E-Learning for health programme

The Dementia e-learning programme has been designed to familiarise health and social care staff with recognising, understanding, assessing and managing dementia, and with providing high-quality dementia care. This programme supports the implementation of both the National Dementia Strategy and the Prime Minister's Challenge on Dementia and also offer further information in line with relevant legislation, such as the Mental Capacity Act 2005. 

The e-learning sessions are intended for use by all health and social care staff.  Further information, and to access the programme, please click here.

Making Every Contact Count

Professionals are now able to access the West Midlands’ resources for “Making Every Contact Count”.  Staff in day-to-day contact with the public will find the modules available particularly useful. 

Anyone can access the resources for free by registering on e-lfh (be sure to choose the West Mids’ e-learning and not Wessex’s): http://www.e-lfh.org.uk/programmes/making-every-contact-count/

Resources include the following:

  • Brief Encounters: this first e-learning session, suitable for all frontline staff, is based on a simple Ask, Advise Assist conversation framework to enable all frontline staff to have brief conversations that raise awareness of wellbeing (and lifestyle behaviours), say something encouraging and supportive of making changes, and signpost to trusted sources of information and support. The focus is on all aspects of wellbeing. 
  • Motivating Change: in this second session, the focus is on the behaviour change model and person-centred conversation framework.  The session is suitable for staff working with people who are either at high risk of lifestyle-related health conditions or already have one or more health conditions or who care for people with health conditions. Through using a person-centred conversation framework, workers are able to encourage people to consider the personal outcomes that are important to them, and to identify their first steps towards achieving them as well as the support that they feel they will need to take those initial steps. This session also introduces a health-coaching conversation framework for workers supporting people to make and maintain their desired behaviour changes.
  • MECC Plus for Integrated Care: these additional resources complete the toolkit and support the workforce to implement MECC based on Integrated Care principles and practice. They comprise case studies, PowerPoint and exemplar MECC pathways, illustrating how brief person-centre conversations can support the holistic assessment of a person’s needs as well as enable the person to make changes necessary to improve their self-care management.  A MECC Plus Manual suggests bite-sized learning opportunities for managers and trainers to use with their teams.   A MECC Plus Pocketbook provides an aide memoire for all frontline staff.

There are also national MECC resources available (such as consensus statement on MECC and a quality marker checklist) see here: https://www.gov.uk/government/publications/making-every-contact-count-mecc-practical-resources

Please direct queries to 0121 695 2481