Managing Difficult Conversations with Colleagues
New dates coming up. Watch this space.
Effective interaction with teams and colleagues is an even greater requirement of successful healthcare delivery post-Francis This interactive workshop will explore how problems arise, and how to manage solutions. Participants are asked to bring a scenario (experienced, anticipated or imagined) relating to a challenge with a colleague that requires sensitive handling. There will be an opportunity for participants to practice their scenario with a professional role player, and for the group to discuss the issue, the impact and the outcomes. Please click on the link above.
Dealing with Challenging Consultations
New dates coming up. Watch this space.
This interactive workshop will help participants to manage the most difficult consultations, for example, managing and discussing bad news and managing complex and demanding agendas. Participants will—through simulation with a professional role payer—have the opportunity to experience and explore patients with different views, values and expectations of their doctor. Each participant will have the opportunity to practise a personally challenging scenario. Please click on the link above.
Please click on the link above to see dates/times and to register.
Overview
Each, practical and interactive, workshop will be delivered to 4 participants for 2.5 hours using Zoom, and will be run by one facilitator and one professional role player. Please book onto either a morning or afternoon session for your preferred date. Additional information will be forwarded approximately one week before the workshop.
Morning session - 10.00 to 12.30
Afternoon session - 13.30 to 16.00